Allen & Gledhill Upgrades Employee Experience with A&G Mobile App, Powered by OutSystems

The law firm has earned accolades as one of the best places to work in Singapore, a testament to its investments in enhancing the work experience for its employees.

SINGAPORE, April 26, 2023 /PRNewswire/ -- Allen & Gledhill (A&G), a leading law firm in Singapore, has partnered with OutSystems, a global leader in high-performance application development, to champion modernisation within the workplace by upgrading their mobile application for employees. As part of A&G's digital strategy, in-house developers have worked together with OutSystems to roll out the A&G App, which augments employee services within the firm by digitalising legacy processes and speeding up administrative tasks, resulting in improved operational efficiency and a conducive work environment. 

With over 120 years of experience in the legal field, A&G's success is in part driven by keeping modernisation at the forefront to best serve its clients. Following the shift towards remote and hybrid work, A&G recognised the opportunity to digitalise its organisational processes and be well-equipped to deliver first-rate legal services for clients in the current age.

Prior to partnering with OutSystems, A&G's employee e-services were hosted on on-premise servers, which limited its use via the company's intranet, preventing it from being truly mobile and accessible for staff. The new application developed on the OutSystems high-performance low-code platform allows the firm's 800 employees in Singapore access to a wide range of corporate services, office management functions and company updates in real-time via their mobile devices and web browsers. The application streamlines workflows and processes while heightening employee engagement, enabling A&G's teams to have more time to focus on providing better value for clients.

"Driving innovation and improved operational efficiency is essential across industries to remain competitive, especially in this hybrid working era. In the service market, highly regulated industries such as the legal industry still rely on manual processes to achieve its outcomes. Through this partnership, A&G is taking bold steps to drive modernisation. We are committed to bolstering employee engagement and strengthening capabilities towards developing extensive digital infrastructure at A&G," said Mark Weaser, Vice President of Asia Pacific at OutSystems.

Leveraging the OutSystems high-performance low-code technology, A&G was able to efficiently deploy both web-based and mobile applications on the cloud that had a sophisticated look and feel. OutSystems infrastructure and educational resources also helped remove overheads for A&G's lean development team by offering easy-to-understand licensing models, offering application hosting and reducing development learning curves.

"As a legal firm, we believe not just in the importance of remaining digitally adept, but in utilising technology to ultimately elevate the overall client experience at Allen & Gledhill. We are therefore committed to a well-rounded digital transformation strategy that spans internal system infrastructure, employee workflows and client touchpoints. With new cloud-based technologies and digital workflows enhancing productivity for our staff, we hope that this will help us continue delivering the best quality legal services for all our existing and future clients." said Darren Chan, Head of IS at Allen & Gledhill.

A&G developed the mobile application within six months, equipped with features such as Covid-19 declaration forms, a company events calendar and staff directories. Since the application was introduced in September 2022, A&G has continued to refine the platform, which now consolidates features such as employee e-Namecards, internal Electric Vehicle bookings and the upcoming Meeting Room reservation system.

Adopting a high-performance low-code development platform enabled A&G to develop applications in an agile manner, without any additional infrastructure overheads. As the law firm moves forward, the IT team has in place a roadmap to redevelop its legacy workflows as well as new digital workflows to replace manual processes.

About OutSystems

OutSystems was founded in 2001 with the mission to give every organization the power to innovate through software. The OutSystems high-performance low-code platform gives technology leaders and developers the tools to rapidly build and deploy their own business-critical applications. The company's network spans more than 600,000 community members, 400+ partners, and active customers in 87 countries across 22 industries. OutSystems is "The #1 Low Code Platform®" and a recognized leader by analysts, IT executives, business leaders, and developers around the world. Some of the most well-known brands use OutSystems to turn their big ideas into software that moves their business, people, and the world forward. Learn more at outsystems.com.

About Allen & Gledhill

Allen & Gledhill is an award-winning full-service South-east Asian law firm which provides legal services to a wide range of premier clients, including local and multinational corporations and financial institutions. Established in 1902, the Firm is consistently ranked as one of the market leaders in Singapore and South-east Asia, having been involved in numerous challenging, complex and significant deals, many of which are the first of its kind. The Firm's reputation for high-quality advice is regularly affirmed by the strong rankings in leading publications, and by the various awards and accolades it has received from independent commentators and clients. The Firm is consistently ranked band one in the highest number of practice areas, and has the highest number of lawyers recognised as leading individuals. Over the years, the Firm has also been named 'Regional Law Firm of the Year' and 'SE Asia Law Firm of the Year' by many prominent legal publishers. With a growing network of associate firms and offices, Allen & Gledhill is well-placed to advise clients on their business interests in Singapore and beyond, in particular, on matters involving South-east Asia and the Asian region. With its offices in Singapore, Myanmar and Vietnam, as well as its associate firm in Malaysia (Rahmat Lim & Partners), and working in association with Soemadipradja & Taher in Indonesia, Allen & Gledhill has over 650 lawyers in its network across the region, making it one of the largest law firms in South-east Asia.

For more information on Allen & Gledhill, please visit www.allenandgledhill.com.